Our hard working customer service team is always available to you. If you would like to speak with them or send them an email request, you can use the phone number and email address listed below. Thank you for your interest in Ridewell Suspensions.

Contact Customer Service
Phone: 417.833.4565

Keith Johnson
417.833.4565 ext 161

Keith Johnson has been providing customer service to Ridewell clients since 1997. He commonly helps customers with researching of application needs, troubleshooting delivery options for manufacturers and placing quick turn around orders. When not providing all-around service to our clients, Keith enjoys automotive and furniture restoration projects, gardening and spending time with his family.

Jody Rapp
417.833.4565 ext 108

With 23 years with Ridewell under his belt, Jody Rapp is very helpful with not only our current models and parts, but with any out of production part, our clients may still have questions about. He’s good at troubleshooting issues and gives great technical advice for our clients When not giving world-class customer service, Jody enjoys spending time outdoors with his family doing things like camping kayaking and hunting.

Vince Eaton
417.833.4565 ext 137

Although new to Ridewell, Vince Eaton had been providing excellent customer service in the trailer parts industry 17 years before joining our team. His knowledge from that industry is carrying over to our company and he is quickly learning our parts and current models. He is quick to get you an answer to your questions either by phone or email and enjoys a good challenge when it comes to identifying parts. In his spare time he enjoys spending time with his wife and two young daughters. He likes to play out in the yard with them or games in the house. In the background of playing with his kids, he also enjoys watching hockey and baseball.

Brandon Cranor
417.833.4565 ext 104

Brandon Cranor is the newest member of our world-class Customer Service Team and is a natural with troubleshooting and creating best possible solutions for our customers. Brandon loves to help people and works hard to exceed our customers’ needs and expectations. He is dedicated to Ridewell’s mission as a customer first organization. When not providing excellent customer service, Brandon enjoys spending time outdoors with his wife and four young children.